As part of our ongoing response to the COVID-19 pandemic, Arc Infrastructure has implemented measures to both protect our people and to reinforce continuity of operations.
Training is an ongoing requirement to allow access to the Rail Corridor while maintaining the safe and regulated working that protects every employee and other authorised users of the rail corridor.
We are currently investigating ways to move training online to minimise exposure to group situations, specifically for safeworking. This will take time, as we are committed to delivering a high level of training material. We will update this page whenever there is a change.
It’s important to us that your staff are provided with the resources required to do their job. To assist that we are extending some current Track Access Permits (TAP) safeworking expiry dates by 90 days effective immediately. This applies to Supervised Worker (SW) and Protection Officer (PO, POLO and POTV) TAPs expiring before 30th June 2020. This will not extend the medical expiry date associated with your TAP.
A Track Access Permit letter with your updated expiry date has been sent out. This letter must be kept for reference, and carried with your current Track Access Permit.
For all new TAP applications, we recommend that staff utilise Supervised Worker wherever possible. All requests for Protection Officer will be escalated to the Learning and Development Lead for approval. This helps us maximise the Protection Officers that are already qualified, while allowing training to continue where it is considered critical to business operations.
In order to access any area of track in Arc Infrastructure’s network, all relevant employees, contractors and third party users must obtain a track access permit (TAP) appropriate to the activities to be undertaken.
Track access permits are granted following the successful completion of the appropriate safeworking training and rail medical.
Arc's Learning and Development team provides safeworking training for all levels of track access permits. Our training has been designed to cover the safeworking rules and procedures specific to the Arc Infrastructure network.
How to book a safeworking training course
Enrolments for safeworking courses are made through our safeworking course list below. Course and TAP fees must be paid in full at time of enrolment. We accept Visa, Mastercard or Amex.
Applying for a Track Access Permit (TAP)
Participants will complete a track access permit application form at successful completion of the safeworking course. The Arc Learning and Development team will submit the application along with the participant's photo and health assessment certificate to the Track Access team for processing. TAP cards are generally issued within 10 business days, and by default the TAP card will be issued directly to the applicant's employer address. Applicants must not access the rail corridor until they have a valid TAP.
Applicants can submit a copy of their current rail health assessment certificate, either by attaching it to the enrolment application or email to email@example.com.
Click here for more information about authorised health professionals, health assessment forms and TAP accreditation levels.
Completing the Rail Corridor Induction
The Rail Corridor Induction was introduced for third party contractors on 1 July 2020.
The Rail Corridor Induction is designed to enhance the safety of everyone who enters the rail corridor. As the manager of the rail corridor, Arc has a responsibility to provide accurate and comprehensive education to ensure the safety of third party contractors. We have identified that third party contractors who are required to undertake work within the rail corridor may benefit from a greater understanding of the associated risks and hazards.
The training for the Rail Corridor Induction can be completed online and is mandatory for all third party contractors who access the rail corridor. It can be accessed ‘on demand’ from the Arc Infrastructure website and completed at any time. A certificate will be issued once a worker has completed and passed the online course, and this certificate will be required to stay with the worker while they are in the rail corridor.
It is important to note that the Rail Corridor Induction does not replace the formal application process
third parties currently use to request access to the rail corridor to complete inspections and other work activities, nor does it replace any existing training requirements.
If a third party contractor is required to work closer than 5m to the nearest rail, they are still required to complete a Supervised Worker or Protection Officer Safeworking course and obtain a Track Access Permit (TAP) relevant to their tasks.
Please see the Access the Corridor
page for further information.
Click here to complete the Rail Corridor Induction
To complete the online course, click on the link above and follow the prompts to enrol.
Once you have enrolled, you will automatically be emailed a link from the system that will allow you to log in and complete the course.
You need to click on the link in this email to access and complete the course.
Safeworking training courses
By enrolling into one of our safeworking courses, you are agreeing that your role or the role that you are enrolling on behalf of, requires the information presented within the course, and that you have completed any pre-requisites associated with the workshop you are enrolling into.
If you have any queries please contact firstname.lastname@example.org.