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safeworking training

safeworking training

To access Arc Infrastructure’s rail network, all relevant employees, contractors and third party users must obtain all appropriate permits and permissions from Arc Infrastructure.

Completion of accreditation training and the applicable rail medical are NOT an authority to enter the rail corridor. 

To complete the Rail Corridor Induction online course, scroll to the bottom of the webpage to the course calendar, select Rail Corridor Induction and follow the enrolment process.

Enrol for the Rail Corridor Induction below  

Arc's Learning and Development team provides accreditation training for all levels of Track Access Permits. Our training has been designed to cover the Arc Infrastructure Network Safeworking Rules and Procedures. 
 
DISCLAIMER: By enrolling into one of our safeworking accreditation courses, you are agreeing that your role or the role of the person you are enrolling on behalf of, requires the information presented within the course, and that you/they have completed any pre-requisites associated with the accreditation you/they are enrolling into. 

See Safeworking Accreditation Levels section for more information.

Frequently Asked Questions (FAQ)

What is a Track Access Permit (TAP)?

A Track Access Permit is an authority to work on or about the rail corridor within the limitations of the accreditation of the permit held.

How do I know what training I require?

For all access outside of five (5) metres from the Arc Infrastructure rail line please visit the Access the Corridor page for information on our Rail Corridor Induction.

For work that requires access within the five (5) metre danger zone of an Arc Infrastructure rail you will be required to complete one of the levels of Safeworking training courses.
 

My medical is due to expire - what do I need to do to update it?

See TAP Medical Renewals section.

Attach the required documentation as one PDF to your enrolment then click 'Enrol'.

Enter credit card details in the payment screen to make payment.

Where is your training held?

Arc Infrastructure provides majority of their courses at their training centre located in Kewdale. Practical components of training may be held at an alternate location and your trainer will advise you of this should it apply.

See 'Where can you find us?' (below) for further information.

Can I get my TAP card sooner?

Due to the number of applications the Learning and Development Administrators process on a daily basis we cannot assist with fast tracking applications. All applicants are processed in order received within 10 business days, once all required documentation has been submitted, completed and signed.
 

I’ve lost my TAP card - how do I get another one?

As per conditions of Track Access Permit accreditation 7. The loss of a Track Access Permit shall be reported immediately to asktraining@arcinfra.com.

You can apply and pay for a new card via Medical & Track Access Permit Renewal from the Safeworking Accreditation Calendar. In the notes section of the enrolment page, please state 'REPLACEMENT CARD ONLY', so we know there is no outstanding paperwork to be submitted. We will process this within 10 business days.

Safeworking Accreditation Levels

Supervised Worker (SW) E-Learning

This level of TAP shows the worker has an understanding of the hazards in the rail corridor and provides them with knowledge of the mitigation of those hazards. Workers with this level of TAP must always be under direct supervision of Protection Officer (PO) and are not permitted to enter within five metres of the nearest rail without a PO being present. 

Train staff with this level of TAP may work under the direct supervision of the Rail Traffic Crew of passenger services to enter the rail corridor for attending to passenger emergencies / evacuations.

E-Learning:

  • Total cost: $180 per person
  • Duration: 1/2 day (includes theory assessment).

Pre-requisites:

  • Current Category 3 Rail Medical or higher

Valid for:

  • 3 years

Permit processing requirements:

Please email asktraining@arcinfra.com with the following:
SW accreditation eLearning must be completed every 3 years to maintain your TAP.

Track Vehicle Operator (TVO) E-Learning

The Supervised Worker (SW) is a prerequisite for this level of TAP and shows the Track Vehicle Operator (TVO) has the understanding of the hazards in the Rail Corridor and the knowledge of the mitigation of those hazards. Workers with this level of TAP must always be under the direct supervision of a Protection Officer Track Vehicle (POTV) or a Protection Officer (PO) in a worksite.

E-Learning:

  • Total cost: $155 per person
  • Duration: 2 hours approx. (includes theory assessment)

Pre-requisites: 

  • Current Category 1 Rail Medical
  • Supervised Worker Track Access Permit

Valid for:

  • 2 years

Permit processing requirements:

Course completion email from Learnupon with 100% pass mark forwarded to asktraining@arcinfra.com with the below:

Protection Officer (PO)

This level of TAP shows the worker has the competence to provide protection to a work group that occupies the running line or siding when an obstruction is placed on the track.

Classroom based:

  • Total cost: $1,920 per person
  • Duration: 5 days 

Medicals: 

  • PO: CAT 3 Rail Medical
  • POLO: CAT 1 Rail Medical - can perform Lookout Duties

Pre-requisites: 

  • Supervised Worker & minimum 3 months rail experience

Valid for:

  • Every 2 years (see Reassessments)

Protection Officer, Track Vehicle (POTV) Upgrade

This level of TAP shows the Protection Officer (PO) has the competence to supervise and operate track vehicles on the network.

Classroom based:

  • Total cost: $980 per person
  • Duration: 2 days (includes both theory and practical assessments)

Pre-requisites: 

  • Current Category 1 Rail Medical
  • Minimum 3 months PO experience
  • To avoid your application being declined, please upload one of the following Statements of Attainment as an attachment when enrolling in this course:
    • TLIC3045 Operate road/rail vehicle OR
    • TLIC2059 Propel and operate light on-track equipment OR
    • TLIC2058 Travel medium or heavy self-propelled on-track equipment

Valid for: 

  • 2 years

Possession Protection Officer (PPO) Upgrade

This level of TAP shows the worker has the Competence of a Possession Protection Officer (PO) and the management of multiple worksites in an LPA. This course is by request only, and not available on our calendar.

Classroom based:

  • Total cost: $980 per person
  • Duration: 2 days

Pre-requisites: 

  • Current Category 1 Rail Medical
  • Two years as an active Protection Officer with Arc;
  • A requirement established by Arc for a project where a PPO is identified as necessary; and 
  • A letter of testimonial to your safety history as a Rail Worker.

Valid for: 

  • 2 years

Rail Traffic Crew (RTC)

This level of TAP shows the worker has the competence to apply network safeworking rules and procedures for driving rail traffic on the network and request blocking facilities for the protection of tasks associated with their rail traffic. 

Classroom based:

  • Total cost: $2,350 per person
  • Duration: 5 days (includes both theory and practical assessments)

Pre-requisites: 

  • Current Category 1 Rail Medical
PLEASE NOTE: Available to Authorised Rail Operators ONLY, please enrol via your company.

Valid for: 

  • 2 years
Courses can be scheduled upon request with a minimum of 4 participants, pending trainer availability. Please contact asktraining@arcinfra.com for further information.

Safeworking Reassessment

For all renewals of Protection Officer (PO) Accreditation levels and above, a reassessment of the Arc Infrastructure Network Safeworking Rules and Procedures is required prior to expiration of the applicant’s Track Access Permit (TAP).

NOTE: For Supervised Worker (SW), Track Vehicle Operator (TVO) & WTO08 Albany Bulk Handling, please enrol into one of the eLearning courses.

To avoid delays in accessing the Arc network, please ensure that you allow up to 10 business days for our Learning and Development Administrators to process any applications from the date of the course (pending the assessment is successfully completed and all required documentation has been submitted). 

Classroom based:

  • Total cost: $320 per person
  • Duration: 1 day (Theory assessment ONLY)

ARO Reassessment OR TAP Medical Renewal

There are two components to ensuring your TAP is current at all times; accreditation training and medical updates.

A reminder will be issued three (3) months prior, notifying the permit holder of when and what component will be expiring. 

It is the permit holder’s responsibility to ensure their details (email address, employer, address etc.) are current on their TAP profile in order to receive reminder notifications.

To update your details please complete the Track Access Permit Change of Details Form and email to asktraining@arcinfra.com.

TIP: Enter the dates on your Permit Letter into your calendar reminders to avoid expiration of your Track Access Permit.

All TAP applications take up to 10 business days to process, and are actioned in order of complete and correct documentation received. Incorrect documentation may cause delays in processing.

Rail Medical renewals

If your rail medical is about to expire, you will need to undertake a new rail medical examination as per the National Standard for Health Assessment of Rail Safety Workers. 

A list of Approved Health Professionals for the rail industry is available at www.riw.net.au.

Arc Infrastructure does not book medicals on behalf of permit holders. Please familiarise yourself with the National Standard for Health Assessment of Rail Safety Workers website.

To ensure your rail medical renewal is processed within 10 business days from submission, the following must be attached when registering via the Medical & Track Access Permit Renewal course listed below.

Required Documentation:

Permit Fee:

  • Cost: $110 fee (incl. GST) per person
Medical expiries are based on the opinion of an Authorised Health Professional. Variations to the National Standards may apply due to medical reasons.

Rail Traffic Crew & Operational Ground Support TAP Applications

All Above Rail Operators that coordinate TAP Applications for their employees have a standard process to follow. For further information, please contact your employer.

Required Documentation:

Permit Fee:

  • Cost: $110 TAP fee (incl. GST) per person

Thornlie-Cockburn Link (TCL) Overhead Line Equipment (OLE) Arc Electrical Awareness Training

​Arc Electrical Awareness Training 

Arc Infrastructure is continuing to work closely with the Public Transport Authority (PTA) on the METRONET Thornlie-Cockburn Link (TCL) project. This has seen the duplication and relocation of 22km of Arc Infrastructure’s freight rail track to make way for the new TCL passenger route that will be operated by the PTA.

The TCL project is working towards an energisation date of 17 January 2025 for the Overhead Line Equipment (OLE). This means electricity will start being supplied to the overhead wires and other equipment that powers electric trains on the PTA passenger lines.

This change means people need to consider the risk posed by OLE when undertaking maintenance works or other activities on Arc’s network in the area.

The OLE energisation in the TCL section impacts Arc Line 6 (CH 16.900km to 29.900km), and people working within this area will be required to complete Arc Electrical Awareness Training.

The online training module takes approximately one hour to complete and is a mandatory module that must be completed before working in an area of the Arc Network adjacent to an electrified area.

You can access the Arc Electrical Awareness Training by booking the course in the Safeworking Accreditation calendar below. Once you have completed the training it will be recorded against your Track Access Permit (TAP), which will be reissued with the adjusted Accreditation level.

Where works are planned in the vicinity of the TCL OLE area, a risk assessment will need to be completed to identify and manage hazards in the area relevant to the task.

It is not expected there will be any changes to normal above rail operations.

View the Arc Electrical Awareness Training Frequently Asked Questions (FAQs) document here.

If you have questions regarding the Arc Electrical Awareness Training, please contact Learning and Development at asktraining@arcinfra.com.

E-Learning:

  • Total cost: free
  • Duration: 1.5 hours approx. 

Valid for:

  • We want to ensure we are responsive to feedback and ideas for continuous improvement. To enable this, we will pilot training for 2025, and anyone completing the training will have an expiry period of 12 months. Effective from 6th Jan 2026, all electrical awareness training expiry dates will fall in line with the standard expiry date for the TAP, ie Supervised Worker 3 years, Protection Officer 2 years.

Yard Card

This level of TAP shows the worker has the Competence to secure yards for work purposes of Train loading operations where the prevention of unauthorised Rail Traffic is required. It does not allow for the Protection of Running Lines or work that affect rail infrastructure in anyway.

Classroom based:

  • Total cost: $980 per person
  • Duration: 2 days

Pre-requisites: 

  • Current Category 3 Rail Medical or higher
  • Supervised Worker TAP

Valid for:

  • 3 years

Other courses we offer

Arc Rail Requirements

Learn about the fundamentals of rail with the Arc Rail Requirements course.  

This course provides an introduction to the technical aspects of rail infrastructure, including track components, signalling and network control systems. Participants will explore the history of rail in Western Australia and gain an understanding of the most common rail terminology and acronyms.

This course is designed for newcomers to the rail industry and people with limited knowledge of rail infrastructure. 

Course participants will learn about:

  • Rail terminology and acronyms
  • Arc Infrastructure network
  • Track components and geometry
  • Working on and around the network and the hazards 
  • The various jobs roles that are required to run a safe and efficient network.

Classroom based:

  • Total cost: Free
  • Duration: 1 day

Where can you find us?

Arc Infrastructure Training Centre

Corner Abernethy and Terminal Roads (Opposite BP Truck Stop), Kewdale WA 6105 (click to view map)

Training at your site is available upon request, pending trainer availability. Minimum numbers are required and travel expenses will apply.

For further enquiries please contact Arc Infrastructure's Learning and Development Administrators:

Email: asktraining@arcinfra.com

Phone: (08) 9212 2916

Dress standards

PPE is required for all Arc Infrastructure safeworking training courses. The minimum PPE requirement is a hi-visibility long sleeved orange shirt, long pants and safety boots. You may also be required to have additional PPE such as safety glasses, hat, gloves etc. Any additional PPE will be outlined during training. Please ensure that you have appropriate PPE for the weather, e.g. hat, sunscreen, wet weather gear.

For learners attending a reassessment, Railway Requirements or Safety Critical Communications training, smart casual is acceptable (no singlets or thongs). Closed toe shoes must be worn for the duration of safeworking training courses.

Attendees who do not meet the dress standards will not be admitted. 

Safeworking Accreditation calendar

Contact asktraining@arcinfra.com for further information on courses not displayed in the safeworking course list below.

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